Are you passionate about supporting customers through their journey? Can you combine thoughtful problem-solving, business insights, and practical know-how to connect people with the right answers? If you’re looking to build your expertise in customer support while gaining valuable experience, this role might be your next step.
What you will be doing: You’ll handle incoming live chat conversations across websites and social platforms, responding to customer inquiries in real time. Your responsibilities include addressing questions, sharing relevant resources, and communicating available promotions to support customer needs.
Contract length: No fixed term
Rate: $35 per hour
Skills/background needed: Access to a working device for social media and chat platforms, whether smartphone, tablet, or computer. Capacity to manage tasks without constant oversight. Strong attention to detail when following instructions and protocols. Minimum 5+ hours weekly availability. Dependable internet connection required.
Hours per week: 5 – 40 hours a week
Location: Remote positions available worldwide, with preference for United States based candidates.
Customer support specialists are experiencing strong demand across industries right now.
Ready to begin immediately? Go ahead and apply below.